ConsultancyWe help our customers set up business processes and ICT
environments so that ICT solutions support the business plans.
We design and implement large-scale information systems that meet the business requirements of the customer and give the necessary support in their business.
We secure the operation of information systems and the necessary supervision and management of ICT infrastructure,we ensure the availability of ICT functionality for users.
First Line Support
We provide effective and immediate assistance to users of information systems with solutions toknown issues including the provision of alternatives,and ensure communication with the second line support in dealing with unfamiliar problems.
Second Line Support
Within the SLA, we guarantee solutions to problems arising from the use of an information system which due to their difficulty are not addressed in the first line support and provide support to deal with new and
non-standard operation tasks.
We provide a comprehensive supply network and communication infrastructure, computer security,HW and SW components and tools, including their introduction into routine operation.